Software providers can help small business owners when spreadsheets and other documents are no longer sufficient to record projects, track the hours that are billable and generate customer invoices. These software tools centralize the process, automate and streamline a variety of business processes. They can be accessed via a single platform, or a collection of programs. Some providers offer all in one solutions for a monthly fee while others specialize in particular areas of management, like accounting and customer relationship management.
NetSuite is a comprehensive solution that uses cloud-based technology to streamline a range of tasks from accounting to enterprise resource management. NetSuite’s customer relations application suite lets users to integrate sales and calculate pricing quotes, while its project-management app lets you track statuses of projects and manage resources by using Gantt charts and Kanban board.
A single solution can cut expenses by eliminating the cost of subscriptions to separate disconnected tools. Make sure that the product you select is able to meet your specific business needs. You’ll have more work if you don’t.
Support for dedicated customers is another factor to consider. Ideally, representatives of service who communicate and work only with clients in the same sector will have a greater knowledge base and will be able to tackle the issues of the day more effectively.
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